N362 Denial Code
More days or units were billed than the payer will accept for that code.
A remark code sits beside the adjustment code on the remit and says why the claim was reduced.
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A Remark Code Is Not the Denial
The adjustment code says the claim was reduced. This one says why. You need both to know what to send back.
What to Do
Check the units against the code's own limit first, because the commonest cause is a units field that counted minutes instead of units. Where the extra units were genuinely delivered, appeal with the timed-code minutes and the daily note.
Code meanings verified against x12.org/codes/remittance-advice-remark-codes. The wording, the pairing and the recommended action are ours, not the payer's.
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Codes It Appears With
N362 commonly rides alongside these. Our reading, not a published mapping: X12 publishes no adjustment-to-remark table.
Your Questions Answered
What does denial code N362 mean?
More days or units were billed than the payer will accept for that code.
What should I do about N362?
Check the units against the code's own limit first, because the commonest cause is a units field that counted minutes instead of units. Where the extra units were genuinely delivered, appeal with the timed-code minutes and the daily note.
Which denial codes appear with N362?
N362 commonly rides with CO 151, PR 119. The adjustment code says the claim was reduced; the remark code says why.
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