Answer the Calls Your Front Desk Misses
A phone agent picks up at lunch, when the line is busy and after hours. It answers the simple questions and takes the appointment request. Your staff call back from one list.
It answers as a sample practice. Ask it what your patients ask.
- Says it is automated
- Answers as your practice
- Live in 5 business days
- No new phone system
What It Does
It takes the calls that go to voicemail today. Your people still run the schedule.
Answers as your practice
Your name, hours, address, parking and services. What to bring to a first visit.
Takes the request
Name, callback number, the reason in a few words and the preferred day. It reads it back to the caller.
One list for your staff
Every request waits in one list. Your staff call back and mark it done.
3 Steps. Live in 5 Business Days.
- 1Call the demo lineHear the sample practice on (704) 899-3776.
- 2A 15-minute setup callYour hours, services and providers, and who gets the requests.
- 3Forward the calls you missBusy and no answer go to your new number. Your main number stays the same.
Your Denials Pile Up Too?
The same practices write off small denials, because they take too long to appeal.
A Free Denial Review
Send 90 days of denials in 4 columns and see what you could still win. No patient data, no charge.
Denial appeals for practicesYou Bill for Other Practices
Your team has no hours for the small ones. Start with one client's denials.
For billing companies
Make a medical device? Appeals for device makers start here.
Your Questions Answered
Does the caller know it is automated?
Yes. It says so in its first sentence. If a caller asks whether they talk to a real person, it says no, and that the office calls them back.
Does it book appointments into our schedule?
No. It takes the appointment request: who, why, and which day suits the caller. Your staff confirm the time on the callback.
Do we need a new phone system?
No. You keep your number and your phones. You forward the calls you miss, busy and no answer, to the number we give you.
What does it cost?
We tell you on a short call. There is no long contract. Leave your number and we call you back.
Do you also help with denied claims?
Yes. Send 90 days of denials in 4 columns and see what you could still win. No patient data, no charge. Start the free review.
Who is behind AppealHound?
Vantar Group LLC, a US company in Sheridan, Wyoming. One person reads every message to malte@appealhound.com.
Hear It Before You Decide
Call (704) 899-3776 and ask it what your patients ask. Or leave your number and we call you.